Work at String & Story

String & Story on Main is Hiring! Please read carefully below to learn about our available positions and submit an application

Sales Associate

String & Story is seeking friendly, fun, detail oriented, and dedicated workers to staff our shop serving customers and fulfilling online orders.

About String & Story

String & Story is a fast-growing quilting education company based in Duluth, GA. String & Story serves Quilting Rockstars worldwide and has a reputation for quality education and products, excellent customer service, and fast, accurate shipping. String & Story on Main was recognized as the Best of Gwinnett 2021 in the Crafts & Hobby shops category. While we’re often working fast and hard to get orders out the door and engage with in person customers, we pride ourselves on also creating a people-centered, positive environment.

About the Role

String & Story Sales Associates work 10-20 hours per week in our Main Street location (3150 Main Street Suite 101 Duluth GA). During shop hours, Associates help customers choose fabric, notions, and patterns, cut fabric, and keep the shop tidy. Associates are also key to shipping online orders. Attention to detail and ability to follow directions are must-have skills. Associates must be comfortable standing for several hours at a time, lifting and carrying bolts, and doing repetitive motions such as cutting and folding fabric. Sewing experience is ideal, but not required. A good attitude, willingness to work hard, and a sense of humor are requirements.

Payment is hourly and biweekly, health benefits are not available at this time.

Job Duties & Responsibilities

As the Shop Associate, you will be responsible to :

  • Greet shop guests in a warm and friendly manner, assist shoppers as needed, including cutting fabric and ringing up

  • Assist with in-store and local classes & events 

  • Assist with maintaining the shop (duties include restocking, cutting bundles, price tagging, etc., as well as light cleaning)

  • Assist with inventory & receiving

  • Ship all fabric, thread, and physical goods orders in a timely manner

  • Collaborate with other shop associates and employees as the team grows

  • Escalate technical and customer satisfaction issues as needed

  • Maintain internal communication through email, video conferencing, etc

  • Other duties and responsibilities as assigned

Qualifications & Skills

Applicants MUST have:

  • Attention to detail & ability to follow directions

  • Willingness to learn (about quilting as well as the processes of String & Story)

  • Great attitude & sense of humor

  • Excellent communication skills

  • Strong work ethic (including the ability to stand for several hours at a time, carry fabric bolts, and do repetitive motions such as cutting and folding fabric)

  • Passion for inclusivity (all Rockstars are welcome at String & Story, and we embrace every race, ability, size, sexuality, etc in our community)

Applicants MUST NOT have:

  • A competing business or side hustle (such as longarm quilting business, tshirt quilt business, online fabric shop, etc)

  • Severe dog-phobia or allergy (my beagle-mix, Havana, almost always comes to work with me)

Additional Helpful Skills:

These skills are not required to be hired, but would be a bonus:

  • Sewing/ quilting/ fabric cutting skills

  • Teaching skills

  • Project management experience

Eager to join Team Rockstar?

Email your resume and a cover letter to hello@stringandstory.com. Use the subject line: “Team Rockstar Application” in the subject line, and be sure to tell me about any creative interests or hobbies you have in the cover letter.

We are currently receiving applications and will reach out to you if we are interested in scheduling an interview. Thank you!